If you’re a self-growth/wellness advocate or content creator who loves beautifully designed products then this program is for you! By joining our affiliate program, you will become a trusted brand affiliate for Evergreen Journals and earn a 10% commission on every sale.
As a trusted partner, we pride ourselves on our remarkable and quick customer service and will provide you the tools and resources you need to ensure success. In addition, when we see great posts we love, we are happy to feature you on our social media account, blog and newsletter.
Submit your application now. It only takes TWO minutes:
Submit your application now. It only takes a few minutes!
]]>How does this work?
All orders placed before 2pm EST ship out the same day. Orders that come in after 2pm EST will go out the following day. Please note that our shipping centres are closed on weekends and holidays.
Do you ship internationally?
Currently, we ship to the US and Canada. We are working on additional international options and will keep this page updated. Join our newsletter below to be the first to know!
Where are your products shipping from?
We have 5 warehouses: 1. Toronto, Canada, 2. Kentucky, 3. Ohio, 4, Pennsylvania, 5. California. This is so that you can get your order as soon as possible!
What are your other shipping times and costs?
Our simple shipping times and costs are detailed in the table below:
Country | Delivery Time & Service | Cost | Order Amount |
US | Standard Shipping (4-8 Business Days) | Free! | $40 and over |
US | Expedited Shipping (2-4 Business Days) | $10 | $40 and over |
US | Expedited Shipping (2-4 Business Days) | $11 | Under $40 |
US | Standard Shipping (4-8 Business Days) | $8 | Under $40 |
Canada | Expedited Shipping (2-4 Business Days) | $7 | Under $40 |
Canada | Expedited Shipping (2-4 Business Days) | Free! | $40 and over |
If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact the carrier directly to have them investigate the issue. In the meantime, we encourage you to review the below items as it may help you locate your package.
If you have done all of the above and still cannot locate your package, please email our Support team at hello@evergreenjournals.com with your order number and we’ll be happy to help you further.
Kindly note, we cannot be held accountable for packages where tracking information states the package has been delivered to your order address. If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
]]>What payment methods do you accept?
We accept Apple Pay, Visa, Mastercard and American Express.
Is entering my credit card information safe with you guys?
Yes, 100%. No card information is ever saved at Evergreen Journals and it remains the private property of the cardholder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party payment processors.
We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry-standard 128 Bit SSL encryption to protect your private data. Evergreen Journals does NOT keep credit card information on record.
Why is there an international processing fee on my credit card statement?
Evergreen Journals is a Canadian operated company based in Toronto, Canada with our shipping facility in the United States. Therefore, your credit card company or bank might charge you an international transaction fee of $1-$10 USD that might even display as if it was charged by Evergreen Journals. This fee is not charged by us as it is charged directly by your bank, due to your purchase being placed outside of your country of origin.
This fee is not refundable by us, as this fee is not charged by Evergreen Journals. If you have any questions regarding this fee, please contact your credit card provider.
Why isn't my payment going through?
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.
We know nobody wants to receive an imperfect product. We hold ourselves and our manufacturers to high standards and will be happy to sort this out for you quickly. Please email us at hello@evergreenjournals.com with the following information:
Once we confirm the damage and validate the order we'll be able to help you out right away.
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